On June 30 VentraIP Australia announced that it would acquire the customers of IntaServe. As such, any services you have with IntaServe will soon be
transferred to VentraIP Australia.

VentraIP Australia is the largest privately funded web host and domain name registrar in Australia that is focussed on delivering quality solutions to its customers and is backed by a team of industry professionals who provide 24/7
customer service and technical support.

I would like to warmly welcome you to the VentraIP Australia family and I truly hope that you enjoy the VIP service we provide to our customers on a daily basis. Your business is our business and we look forward to growing our business with yours.

Angelo Guiffrida

CEO, VentraIP Australia

VentraIP Australia products and services

Web Hosting

from $4.95/yr

Quality Australian cPanel web hosting for you or your business.

Find out more

Domain Names

.com.au only $24.95/2yr

Australia's best value domain names with premium features included at no extra cost.

Find out more

Email Hosting

from $2.95/mo

Email hosting solution that is easy to use, has plenty of features, and is backed by technical support.

Find out more

SSL Certificates

from $49.95/yr

Give your users a sense of security knowing their transaction with your website is secure.

Find out more

Manage your VentraIP services

Manage your IntaServe services

Common questions

What happened with IntaServe?

On 1 July 2015, VentraIP Australia, the largest self-funded web host and domain name registrar in the country, completed an asset acquisition of IntaServe.

As part of the acquisition, all active IntaServe clients had a VIPControl account created for them based on the details stored within the IntaServe billing portal. At the time of creation of these accounts in July 2015, all customers were emailed their VIPControl login credentials.

If you have misplaced your VIPControl login credentials please utilise the password recovery tool.

What happened to hosting services?

Throughout July and August 2015 all IntaServe hosting services were integrated into the VentraIP Australia hosting infrastructure.

All customers were emailed the relevant information and all migrations were completed in August 2015. For most legacy IntaServe web hosting customers, the web hosting plan and pricing were not impacted and all renewal dates were honoured but customer’s gained immediate access to additional benefits such as LiteSpeed web server, CloudFlare, BlackLotus DDoS protection, PHP version selector, and much more.

Whilst renewal dates were honoured, renewal periods were all changed to monthly. In the event that you would prefer another billing period (such as quarterly or annually) you can contact our billing team via eTicket and we will be able to adjust your renewal options.

What happened to my domain names?

Any .au domain name previously held with IntaServe has since been migrated to VIPControl with no impact or action required by you. From VIPControl you can update your domain name contacts, manage your nameservers and request renewal of your domain name. Should you require your VIPControl password please utilise the password recovery tool.

Any other domain name extension (such as .com or .net) held with IntaServe have not been automatically migrated to VIPControl. Unfortunately there are some rather restrictive and prohibitive ICANN policies that prevent us from automatically transferring these domain names across to VentraIP Australia. These affected domain names can continued to be managed through the IntaServe client area and we encourage all customers to submit them for transfer to VentraIP Australia manually to ensure continued service and cheaper renewal rates. A full transfer guide is included below.

Note: Any domain name left within the IntaServe client area will attract a substantially higher renewal rate of $69.95 AUD (even higher if the domain name has entered the Redemption Grace Period), and are limited to single-year renewals. Please refer to the guide below to transfer the domain name to VentraIP Australia.

How do I move my gTLD domain name to VIPControl?

Any gTLD domain name held with IntaServe (for example, .com or .net) have not been automatically migrated to VIPControl as rather restrictive and prohibitive ICANN policies prevent us from automatically transferring these domain names across to VentraIP Australia.

Legacy gTLD domain names held with IntaServe can be managed through the IntaServe client area, however we encourage all customers to submit them for transfer to VentraIP Australia manually. There is no downtime when you transfer a domain name.

  1. Login to the legacy IntaServe client area and retrieve your domain name password.
  2. Order a domain name transfer via the VentraIP Australia website online at https://ventraip.com.au/domain-names/transfer.
  3. If the password provided is correct, we will send an email to the Registrant contact listed on the domain name with a special encoded link that needs to be clicked in order to initiate the transfer. Note: If you do not have access to the listed email address please contact our team via eTicket and we will be able to update the email address and have this email resent.
  4. Once the approval link has been clicked the domain name will be submitted for transfer and we’ll email you when it’s finished (normally 3-4 days). During this time the domain name will continue to function and remain online, however, you will not be able to make changes on the domain name until the transfer has finished.
  5. You can see the status of the domain name transfer at any time through the Manage Domains page in VIPControl.
  6. Sit back, relax and enjoy a refreshing cocktail!

If you have any questions please contact our team via eTicket and we will be more than happy to assist.