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  The IntaServe Commitment
   
Our mission is to offer outstanding value Internet presence solutions to Small Medium Businesses and to Web Professionals. To exceed the expectations of both our clients and our reseller partners.

We are Accredited Domain Name Registrar and provide domain based Internet Services to Australian businesses and as 'back end' providers for web and IT professionals. As well as offering domain registration services, We offer value add on services including:

    o Domain name redirections and cloaked redirections
    o Web site hosting (shared)
    o Managed / dedicated web hosting
    o Professional email addresses
    o Search engine registration services
    o Programming products and services and database services
   
    For Domain Registrants and Resellers:
   
  Registrants and resellers are advised as to the success of their applications within 30 minutes of a correctly received domain name application or renewal during standard business hours. Our team and CRM Processes are committed to ensuring that our benchmarks are met.

Registrants also have 24 hours a week access to our domain management interface.

   
    Hosting Money Back Guarantee
   
  We are so confident of our infrastructure, technical abilities and service levels, we provide a 30 day money Full Money back Guarantee for our shared hosting and email services.

We offer 99.5% uptime Guarantees on our Network, and are currently on target for achieving 100% on our web servers.

Once you join the thousands of clients already using our services you will receive unlimited support from our technical support team. With 7 day telephone support and also 'on call' Express after hours support.

With many years combined specialist technical and business knowledge of the domain based industry the team at IntaServe has gained an enviable reputation amongst our customers and amongst web professionals. Our fanatical levels of customer support and solid technology has allowed us to grow significantly.

We have invested extensively into a solid infrastructure and partner with the likes of IBM for our servers and CISCO for network products. The company continues to be debt free and cash flow positive with revenues growing each month
   
    Staff
   
  Our Sales support staff are technically trained and have the knowledge and the ability to advise you on your best choices.

We understand that establishing an online presence may be a new area for many so please do not hesitate to ask for advice, on the other hand advanced users have the ability to totally manage their own domain based system via our Live web interface. We have found that although we are providing virtual services we find that many of our clients prefer to actually speak with us for direction and advice.

We are proud of the fact that many of our clients have been referred through word of mouth, and we aim to continue providing a superior level of service.

   
    Distribution
   
  Direct Sales

Retail Sales directly to Australian business via;
    o Telephone: Australia wide Free Call - 1-800-800-071
    o The company Web site - http://www.intaserve.com

Reseller Channel (Business Partners)

The reseller channel is currently our Primary sales channel. Channel Partners consist of web designers, IT Professionals and Organisations, systems integrators and other Internet services companies who are looking to offer a more complete range of services to their customers. We 'wholesale' our services and products allowing resellers generate income from the profit of the services they resell.
   
    How may we help?
   
  We would be honoured to have the opportunity to assist you make your cyberspace journey a success. Whether it is your first step onto the Internet, or you have advanced requirements, or if you are considering changing your existing Internet solution we look forward to being of service to you...

Sincerely,

All the Management and staff ™