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| 1.
Fanatical service levels |
Our team prides itself on offering superior levels
of customer attention and ongoing support.
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| 2.
auDA accredited registrar |
IntaServe is an auDA accredited registrar. What
does this mean? It means that we can offer our
clients and reseller partners even better value
domain management services. With our Domain Administrator
you have total real time control of your domain
name and clients domain services if you are a
Reseller Channel Partner.
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| 3.
Profitable and growing |
IntaServe has grown solidly from day one and has
withheld the temptation of external funding. IntaServe
is debt free and continues to grow monthly and
opened its South East Asia office in December
2004... a credit to our teams work ethos in a
challenging environment.
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| 4.
Solid Experience |
| IntaServe staff enjoy a strong
history in the domain and hosting based industry
with a mix of Technical, business and marketing
experience. Examples of qualifications of our
team include e-business and CISCO Certified
Internet working Engineer (CCIE) accreditation.
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| 5.
We listen |
We listen to you and understand that you as a
client, have individual requirements that need
to be addressed.
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| 6.
Infrastructure |
IntaServe has invested heavily into a robust infrastructure.
We trust only brand name solutions such as IBM,
CISCO.
Our core Internet Data Center is possibly the
most advanced in Australia with features including
extreme physical security and redundancy whilst
our internal systems are designed to provide instant
tracking and fulfillment of our customers services.
Everything we do is geared toward providing a
solid, robust and customer oriented service at
great value to our clients.
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| 7.
On-Call Support |
Lets face it. In an emergency you demand an immediate
resolution to problems. We understand that your
time costs money and the last thing you need is
to be placed in an automated queue. At IntaServe
our motto is 'real people, real service' and our
focus is on ensuring that you get on the spot
satisfaction with Australia wide freecall service,
after hours On-call support, Live Chat help Desk
facility and of course express email support.
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| 8.
Recommended. |
We measure much of our success by the recommendations
we receive from satisfied clients and are honoured
to owe a large percentage of our business from
these direct recommendations. We try to surpass
the expectations of both our valued clients and
reseller partners.
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| 9.
Domain Reseller confidentiality and client respect |
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Our history is built on a foundation of respect
and confidentaility of our channel partners
clients. As a domain reseller we never contact
your clients directly unless we have been authoried
to do so by you, or as a final notice before
the domain expires in which case the administrative
contact is sent an official notice that the
domain is due for expiry and to contact the
domain reseller for renewal.
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| 10.
Reseller Channel Partner choice |
As a reseller you have a choice of reseller modes
and billing options. You may decide to become
a domain-only reseller to take advantage of our
registrar service levels, prices, administrative
capabilities and respect for the registrant -
reseller relationship. We also specialise in domain
based services including superior business grade
hosting, email and programming services all of
which may be accessed at wholesale rates.
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| 11.
Guaranteed service levels |
Full money back guarantees on all our hosting
and email services. We provide a 99.5% uptime
guarantee on our data-centre, and dedicated hosting
plus co-location clients are covered by a 99.7%
SLA (Service Level Agreement). Our servers are
covered by daily and weekly automated backups.
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Advantages 
