Tel: +61 (2) 9901 4235 / Mobile: +61 416 017 194 / Fax: +61 (2) 9906 8100

Mr Kroll joins Hostway following the company’s acquisition of Sydney-based IntaServe, an accredited Domain Registrar and a provider of web hosting domain-based Internet services, which he founded in 2000 and held the position of Managing Director.

Over the past five years, Mr Kroll has overseen the growth of IntaServe’s reseller channel from zero to more than 200 partner organisations and grown the hosted customer base to more than 7,000 small-to medium enterprise companies. IntaServe will remain as Hostway’s local Domain Registrar brand and reseller channel.

In his new role, Mr Kroll will be responsible for growing Hostway’s Australian customer base and managing strategic partnerships. He will also be responsible for the recruitment of employees for the Sydney-based team in line with future company growth.

Prior to establishing IntaServe, Mr Kroll was National Sales Manager for NetRegistry, a specialist domain name, web hosting and e-commerce service provider.

Chicago-headquartered Hostway originally launched its Australian offices in April 2003 and then acquired the assets of Sydney-based GlobalHost and Dedicated Hosting later that year. The acquisition of IntaServe reflects the company’s global expansion strategy to provide local data centre facilities as well as scale and support for its existing Australian customer base.

Established in 1996 and headquartered in Chicago, Hostway supports web hosting provision for more than 300,000 customers and 400,000 domains globally and has been profitable every quarter since its inception.

About Hostway

Hostway Corporation provides Web hosting and managed services to more than 300,000 customers worldwide. Hostway helps individuals, small businesses and large enterprises achieve more value from state-of-the-art Web-based technologies by reducing their complexity and cost. Founded in 1998, Hostway is one of the five largest Web hosting companies in the world with offices in North America (Chicago, Tampa and Vancouver), Europe (London and Amsterdam), Seoul, Asia and Sydney, Australia.

For more information, please contact:

David Bass
LEWIS PR
davidb@lewispr.com
Tel: 02 9901 4235

Hostway offers Australian SMEs choice in a full set of wholesale products and services supporting both Microsoft and Linux platforms, including domain name registration, shared hosting, e-commerce hosting, dedicated servers and fully-managed complex hosting solutions.

Under the terms of the agreement, IntaServe will now operate as a parallel brand offering through its resellers a range of hosting, domain-based services and managed services.

IntaServe is an accredited Domain Name Registrar and was originally established in 2000. The company has enjoyed 50 per cent year on year growth in a challenging market environment and has more than 200 Domain Name Registration and Web Hosting reseller partners with an end user customer base of more than 7,000 small-to medium enterprise companies.

Lucas Roh, president and CEO of Hostway, said, “Australia represents a growth market right now and this acquisition is exactly what wanted to build on our commitment to the local market with more resources, a strong reseller network and provision for a greater range of services.”

The combined resources and technical experience of the two organisations, will also enable Hostway to offer complex high end hosting solutions for new markets, including enterprise and government which have more complex
e-commerce requirements.

Amin Kroll, formerly Managing Director of IntaServe and now Managing Director of Hostway in Australia, said, "Hostway has an unmatched product suite, world-class customer support and an outstanding reputation for product reliability. It is a rock solid company and this is an exciting time to be in the industry. I now look forward to helping companies address their growing hosting requirements as part of the Hostway team.

The IntaServe acquisition is Hostway’s third local acquisition in Australia since it launched Australian operations in 2003. The company purchased Sydney-based GlobalHost and Dedicated Hosting in the same year enabling it to launch local data centre facilities. As with these previous acquisitions, Hostway is contractually obliged to support and honour current IntaServe customer agreements.

Established in 1996 and headquartered in Chicago, Hostway supports web hosting provision for more than 300,000 customers and 400,000 domains globally and has been profitable every quarter since its inception.

About Hostway

Hostway Corporation provides Web hosting and managed services to more than 300,000 customers worldwide. Hostway helps individuals, small businesses and large enterprises achieve more value from state-of-the-art Web-based technologies by reducing their complexity and cost. Founded in 1998, Hostway is one of the five largest Web hosting companies in the world with offices in North America (Chicago, Tampa and Vancouver), Europe (London and Amsterdam), Seoul, Asia and Sydney, Australia.

For more information, please contact:
David Bass
LEWIS PR
davidb@lewispr.com Tel: 02 9901 4235

http://www.crn.com.au/story.aspx?CIID=22212

... —Web hosting and managed services specialist Hostway has named Amin Kroll as Australian managing director. Kroll is joining Hostway after it acquired ...

http://australianit.news.com.au/common/print/0,7208,12752498%5E15309%5E%5Enbv%5E,00.html

SYDNEY, 29 March 2004 – Internet services provider, IntaServe Pty Ltd today announced a new brand and trading name, IntaServe, as part of its overall business expansion plans and goal of becoming Australia's most preferred web hosting company for web developers, graphic designers, IT professionals and SMEs.

Established in 2000, the company has built a solid customer base over the past three years with SMEs, web developers and IT professionals, focusing on domain name registration and web hosting for the small to medium enterprise market. The company’s revenues have doubled year on year since inception.

Commenting on the new name, company founder and managing director, Amin Kroll said that “IntaServe” reflected the company’s evolution as well as its organisational culture and value proposition for the SME market. "We decided our name should reflect how we meet the needs of our customers. We take immense pride in our standard of customer service – you could say we are guilty of the sin of pride in both our service and network and hence the name IntaServe. Secondly we wanted a name that had a high level of recall for our customers and partners – IntaServe is a short, sharp and memorable name,” said Mr Kroll.

According to IntaServe, SME's can quickly enjoy the enormous benefits the internet can bring to their business including access to new markets, cost effective online procurement and conducting online financial transactions. According to Mr Kroll, there is a huge opportunity to provide value-for-money domain name registration and web hosting services to this market.

"With over 1.1 million businesses in Australia being SME's and the current uptake of some form of internet presence noticeably rising, SME's are in need of business oriented and not technology oriented services providers," said Mr Kroll.

IntaServe key market differentiators include:
· Provision of an ongoing technology support team that operates as a 'virtual' in-house support team for its customers
· A high customer retention rate due to its customer relationship management philosophy and processes, such as providing customer support using plain english rather than complex technical terminology.
· A selection of internal website maintenance tools such as Scriptworks, which provides users with the tools to create a wide range of interactive features for a website without the expense of outsourcing to a programmer.
· An easy to easy web site building template called SiteStudio, which provides over 50 easy to use templates for businesses wanting a fast and easy web presence without the expense of utilising a web designer.
· An online shopping solution called e-store which is an easy to implement shopping cart solution for business-to-consumer and business-to-business selling.

IntaServe utilises the Macquarie Corporate Telecommunications data centre - one of the most highly accredited, purpose-built facilities in the Southern Hemisphere - as its primary data centre.

For additional information on IntaServe solutions please contact 1800 800 071.

# # #

About IntaServe
IntaServe is one of Australia's premier domain based Internet services providers. An auDA accredited domain name registrar, IntaServe provides valuable Internet presence solutions and "back end" support services to Small Medium Business, Web Professionals, IT and Internet professionals. Established in 2000 under the trading name of Intaserve Pty Ltd, the company's combined expertise, customer relationship management and solid infrastructure has seen IntaServe Network's customer base grow in Australia and internationally. The organisation has invested heavily in its infrastructure partnering with leaders such as IBM, CISCO and Macquarie Corporate Telecommunications. IntaServe is a cash flow positive company, which has seen its revenues doubled year on year. For further information visit www.IntaServe.com

http://www.zdnet.com.au/news/business/0,39023166,39118993,00.htm

According to Kroll, SME's can enjoy the benefits the Internet can bring to their business including access to new markets, cost effective online procurement and conducting online financial transactions.

"With over 1.1 million businesses in Australia being SME's and the current uptake of some form of Internet presence noticeably rising, SME's are in need of business oriented and not technology oriented services providers," said Kroll. He adds that they are currently in talks with various government agencies in Southeast Asia for their company's expansion overseas.

Kroll believes IntaServe' edge will include its provision of an ongoing technology support team that operates as a "virtual" in-house support team for its customers.

They will also provide a selection of internal Website maintenance tools which provides users with the tools to create a wide range of interactive features for a Web site without the expense of outsourcing to a programmer. IntaServe will also offer an easy Web site building template called SiteStudio, which provides easy to use templates for businesses.

Kroll said "Small players have no in-house technical expert for their interactive Website and so we will be providing those technical help to them for free." Kroll is expecting IntaServe to be ICANN accredited in the next couple of months.

The new Transfers (Change of Registrar) Policy (2003-03) came into force at 10am AEST on Monday 16 June 2003.

The main feature of the new transfers policy is that registrants (Domain Name licence owners) may transfer their domain name form their old registrar to another registrar at any time without having to enter into a new 2 year licence.

auDA has become aware that an organisation calling itself URegister.com.au (URegister) is sending to domain name registrants solicitations for business that contain incorrect and possibly misleading information.

The letter, headed “Commercial Domain Protection Advice”, is both inaccurate in parts and also breaches the .au Domain Name Suppliers' Code Of Practice.

Registrants should be aware that URegister’s letter is a solicitation for business and NOT a renewal notice. Registrants are under no obligation to respond and may choose to renew through their current registrar or reseller

URegister cannot renew a domain name until 90 days before it is due to expire and registrants should be WARY of paying URegister for renewal at an earlier time.

Registrants who are unsure when their domain name is due to expire should contact their existing registrar to check the expiry date.

URegister is NOT an auDA Accredited Registrar and so, renewal of the domain name through URegister may require registrants into transfer their name to another registrar. The letter states that URegister "has allied with an accredited registrar …….". auDA has confirmed that URegister is not an Appointed Reseller of any auDA Accredited Registrar.

Protecting yourself Registrants should be aware that only auDA Accredited Registrars and their appointed resellers are bound to abide by the Code of Practice and auDA’s published policies. Registrants should be wary of dealing with organisations that are not Accredited Registrars or their appointed resellers.

A list of Accredited Registrars and appointed resellers is available at http://www.auda.org.au/registrars/. Pricing Since the introduction of competition, consumers now have a range of price and service offerings to choose from. auDA strongly encourages registrants to compare prices charged by Accredited Registrars and their appointed resellers. If you believe you have been misled or deceived into renewing your domain name license to your disadvantage, then you should contact the Australian Competition & Consumer Commission (ACCC).

The ACCC is responsible for administering the Trade Practices Act 1974, which contains prohibitions against certain types of misleading or deceptive conduct. Contact details are at http://www.accc.gov.au.

SEATTLE/LOS ANGELES (Reuters) - Internet traffic slowed suddenly and dramatically worldwide for hours on Saturday, after a fast-spreading computer worm clogged pipelines of the global network carrying data, Web pages and e-mail, officials said.

Experts called it the most damaging attack on the Internet in 18 months as networks from Asia to Europe and America were effectively shut down at the height of the attack.

The worm nearly cut off Internet providers in South Korea, blocked transatlantic Web-based phone calls and made it briefly difficult for users worldwide to shop, surf and access e-mail online.

The malicious program, known as "Sapphire," or "SQL Slammer" would continue to cause lingering damage even though the peak of the outages appeared to have passed by Saturday afternoon, said Alfred Huger, Senior Director of Engineering at Web security company Symantec Corp. SYMC.O in California.

"It's very fast and very effective," Huger said.

The worm began spreading about midnight Eastern Time (0500 GMT) on Saturday in Asia, but quickly hit servers on the East Coast of the United States and Northern Europe, said Tom Ohlsson, vice-president of marketing with Matrix NetSystems Inc., a monitoring firm.

At the height of the outbreak early Saturday, about 20 percent of the data traffic being sent across the Internet was being lost in transit, a rate at least 10 times higher than normal, he said.

As one result, voice traffic over the Internet, often used by financial institutions to connect far-flung trading floors, was effectively shut down.

"We believe that the worm originated in Hong Kong, that it launched itself in Hong Kong," Ohlsson said.

The worm is a small program that quickly copies itself and sends rapid data requests in search of other server computers that manage computer networks.

Unlike an e-mail virus, the worm did not infect individual desktop computers and was not causing data loss or damage on the server computers it shut down, experts said.

Instead, the brunt of the attack was felt in exceptionally slow download speeds and severe access to Web-based services such as online banking and shopping, they said.

The SQL (pronounced "sequel") Slammer worm crashed almost all Internet services in South Korea, where 7 out of every 10 people are online.

'ALL-OUT ATTACK'

South Korea's largest Web access provider KT Corp. 30200.KS was brought down, other Web sites were taken offline and government officials called it an "all-out attack on the country's Internet system."

In the United States, American Express customer service representatives said they were not able to access customer and credit card information. Users everywhere complained that Web traffic was bogged down.

The Federal Bureau of Investigation said it was looking into the incident but had no indication who had created the malicious program.

At the U.S. National Infrastructure Protection Center at FBI headquarters in Washington, investigators had captured the malicious virus by Saturday afternoon and were looking into its make-up.

The latest attack was caught soon after it began to spread, which limited the damage it was likely to cause, said Bill Murray, a spokesman for the NIPC.

The damage caused by the worm was from the way it overwhelmed networks by quickly cloning itself and spreading to other computer servers. "Basically what it does is flood the pipeline, and that's what we're seeing," Murray said. The worm targets servers that run Microsoft Corp.'s MSFT.O SQL Server 2000 database software that lacks a critical security update, or patch that the company has already made available.

The latest patch, called Service Pack 3, can be downloaded at Microsoft's Web site (http://www.microsoft.com/technet).

Officials from Microsoft in Redmond, Washington, were not immediately available, but Microsoft said on its Web site that it was testing its latest patch to make sure it was not vulnerable.

About 150,000 to 200,000 servers have been compromised so far, said Vincent Gullotto, Vice President of the Anti-virus Emergency Response Team at Network Associates Inc. NET.N in Beaverton, Oregon.

Said Ohlsson of Matrix NetSystems: "The good news is that it's not deleting data or extracting data, it just shuts the server down. Once it's done that it makes a clone of itself, maybe to the tune of 1,000 copies and then goes looking for other servers to infect," he said.

In that sense, the worm was not likely to be as damaging as the Code Red worm, one of the most costly security threats to the Internet that struck in the summer of 2001. The authors of that malicious code remain a mystery.

As of Saturday afternoon, data loss on the Internet globally was running at about 4 percent about double the normal rate, Ohlsson said.

Also See: http://www.reuters.com/newsArticle.jhtml?type=internetNews&storyID=2109637

IntaServe has continued to solidly grow its wholesale and retail business since its beginnings in 2000 and accreditation is a natural extension of its focus on becoming the preferred domain services and hosting provider amongst Web and IT Professionals in Australia. IntaServe has restructured its existing internally developed Administrator Tool for Channel Partners to cater for real time online domain name administration and will also be offering this tool to registrants as standard.

Products include chat rooms, mailing list forms, shopping cart, site search functions and feedback pages as a sample. Aswell as providing the programming, IntaServe will also integrate our products into an existing site at set standard prices.

The software park has already attracted both local and foreign IT firms and is billed to be the hub of Software and IT Development for Vietnam.