Intaserve offers
a broad range of managed services including:
- Managed backup and disaster
recovery
- Network and security services
- Database hosting services
- Monitoring and administration
of your system
Our team acts as your Hosting or Data Center
IT Department and we assist in recommending
a customised server or infrastrucutre, as well
as configuring and maintaining that server or
infrastructure.
You will immediately benefit from our many years
of experience in deploying and maintaining both
simple aswell as complex solutions.
Our team instantly configures, installs, and
maintains the necessary servers, firewalls,
and other infrastructure that your web site
requires including the operating system, and
once you are up we will manage and monitor your
server 24 hours a day, 7 days week.
For example: Should a piece of hardware needs
replacement in the middle of the night it is
our responsibility to replace it.
Included:
- Unlimited remote
Server reboots
- 2 physical server reboots
per month
- Server monitoring
- Securing cabling to connections
- Power cycling of equipment
- Primary and Secondary DNS
- Server Diagnosis and hardware
replacement
- Diagnosis of Operating sytem
corruption or failure and replacement
Customised Managed
Services
We also provide customised Managed Services
including
- Software Installation and
Configuration: Client must provide configuration
instructions.
- SLA dependant support
- Installation of customised
hardware
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