| In order to
become a user of any IntaServe services or reseller
partner of IntaServe, you must agree to the following
terms and conditions. Your agreement to these
terms will be indicated to us by sending to us
an application, or duly completed confirmation
(if requested) or commencement of reseller activities
or use of any IntaServe services, which ever occurs
first. The following terms of business
apply to any or all of the domain name registration,
Web site hosting, email and Secure Web Page
services to be provided by IntaServe to you
from time to time, as well as any services provided
by us under any reseller agreement (Services
and individually Service). Server means the
computer server equipment operated by us in
connection with the provision of the Services.
Web Site means the area on the Server allocated
by IntaServe to you for use by you as a site
on the Internet. Secure Web Page means the Web
page operated and located on the Server which
allows you to collect credit card details in
a means that is difficult for other people to
view the page when it is loaded, because the
page is encrypted.
This is an agreement between you and IntaServe.
IntaServe regarding your use of IntaServe's
computer, interactive information, communication
and server management service. This Agreement
governs the terms and conditions under which
IntaServe makes the services offered by IntaServe
available to individual consumers through a
personal computer or similar access, or to individual
consumers or small businesses in connection
with the " IntaServe " webhosting
or similar services.
Under this Agreement, you must comply with
IntaServe's then current "Acceptable Use
Policy," as updated from time to time by
IntaServe, which can be viewed below.
1. IntaServe will host an account for you,
the purchaser (hereafter referred to as the
Account Holder), for the Account Holder's chosen
domain name, for the period of time (the Term)
corresponding with the payment plan chosen by
the Account Holder. This contract will be automatically
renewed at the end of the Term and each successive
renewal term, unless terminated. We require
notification of non-renewal by fax or postal
mail, with a minimum of 30 days notice prior
to your renewal date. Phone or e-mail notification
is not acceptable. If you do not provide this
notice, your account will be renewed. There
are no refunds on a la carte services, dedicated
servers or server colocation.
2. IntaServe's services are provided on an
as is, as available basis without warranties
of any kind, either express or implied, including,
but not limited to, warranties of merchantability,
fitness for a particular purpose or non-infringement.
IntaServe expressly disclaims any representation
or warranty that the IntaServe services will
be error-free, secure or uninterrupted. No oral
advice or written information given by IntaServe,
its employees, licensors of the like, will create
a warranty; nor may you rely on any such information
or advice. The terms of this Section will survive
any termination of this Agreement.
3. The Virtual Web Server Internet account
and/or related electronic services can only
be used for legal purposes under all applicable
international, federal, provincial, and municipal
laws. Further, the Account Holder agrees not
to store, transmit, link to, advertise or make
available any images containing pornography.
Violations of these or any other provisions
of this Agreement may result in termination
of the services provided by IntaServe, with
or without the grant of a notice or cure period,
such notice or cure period to be granted at
the sole discretion of IntaServe based upon
the severity of the violation. IntaServe reserves
the right to refuse service if any of the content
within, or any links from, the Account Holder's
website is deemed illegal, misleading, or obscene,
or is otherwise in breach of IntaServe's then
current Acceptable Use Policy, in the sole and
absolute opinion of IntaServe. Notwithstanding
anything in this Agreement, the content of the
Account Holder's website is the sole responsibility
of the Account Holder. The Account Holder agrees
to indemnify and hold harmless IntaServe from
any and all claims, losses, damages, liabilities,
judgments, or settlements, including reasonable
attorney's fees, costs, and other expenses incurred
by IntaServe, (collectively, Claims) related
to or in connection with the content of the
Account Holder's website. The terms of this
Section will survive any termination of this
Agreement.
4. IntaServe reserves the right to change,
at any time, the prices charged to the Account
Holder for the services provided by IntaServe
5. The Account Holder agrees to follow generally
accepted rules of "Netiquette" when
sending e-mail messages or posting to newsgroups.
Account Holder is responsible for security of
its password. IntaServe will not change passwords
to any account without proof of identification,
which is satisfactory to IntaServe, which may
include written authorization with signature.
In the event of any partnership break-up, divorce
or other legal problems that includes Account
Holder, Account Holder understands that IntaServe
will remain neutral and may put the account
on hold until the situation has been resolved.
Under no circumstances will IntaServe be liable
for any losses incurred by Account Holder during
this time of determination of ownership, or
otherwise. The Account Holder agrees to indemnify
and hold harmless IntaServe from any and all
Claims arising from such ownership disputes.
The terms of this Section will survive any termination
of this Agreement.
6. The Account Holder agrees not to harm IntaServe,
its reputation, computer systems, programming
and/or other persons using IntaServe's services.
IntaServe reserves the right to select the server
for Account Holder's website for best performance.
The Account Holder understands that the services
provided by IntaServe are provided on a shared
server. This means that one website cannot be
permitted to overwhelm the server with heavy
CPU usage, for example from the use of highly
active CGI scripts or chat scripts. If the Account
Holder's website overwhelms the server and causes
complaints from other users, the Account Holder
has outgrown the realm of shared servers, and
will need to relocate it's website. IntaServe
will refund any unused portion of prepaid services.
If the Account Holder refuses to comply with
this Section, then IntaServe has the right to
terminate the services provided to the Account
Holder without any refunds of the unused portion
prepaid by the Account Holder. The Account Holder
agrees to indemnify and hold harmless IntaServe
and any other Account Holder from any and all
Claims resulting from the Account Holder's use
of the services provided by IntaServe The terms
of this Section will survive any termination
of this Agreement.
7. The Account Holder's rights and privileges
under this Agreement cannot be sold or transferred
without the prior written consent of IntaServe.
8. If the Account Holder sells or resells advertising
or webspace to a third party then the Account
Holder will be responsible for the contents
of that advertising and the actions of that
third party. IntaServe has the absolute right
to reject any advertising or other third party
content that is illegal, offensive or otherwise
in breach of the then current IntaServe Acceptable
Use Policy. The e-mail distribution by the Account
Holder of "SPAM", "JUNK MAIL",
or "UNSOLICITED COMMERCIAL E-MAIL",
is expressly prohibited. If the Account Holder
refuses to remove any advertising or other third
party content deemed objectionable by IntaServe,
IntaServe may terminate the services being provided
to the Account Holder.
NO SPAMMING. spamming, sending
unsolicited advertising to numerous email
addresses or newsgroups and /or generating a
significantly higher volume of
outgoing email than a normal user, allowing
spamming by third parties to promote a web site
hosted by IntaServe , trolling, posting outrageous
messages to generate numerous responses, mailbombing,
subscribing
someone else to a mailing list without that
person's permission, cross-posting articles
to an excessive number of newsgroups, attempting
without authorization to enter into a secured
computer system, newsgroup flooding, forgery,
account hacking, posting of defamatory, scandalous,
or private information about a person without
their consent,violating trademarks, copyrights,
or other intellectual property rights, misuse
of system resources, including but not limited
to employing posts or programs which consume
excessive CPU time or storage space; permitting
use of mail services, mail forwarding capabilities,
POP accounts, or autoresponders other than for
the customer's own account; resale of access
to CGI scripts installed on IntaServe servers,
or attempting to use a single customer account
for third party web sites by allowing more than
one domain to be used to reference pages within
the customer's site. IntaServe reserves the
right to determine what constitutes abuse.
9. IntaServe will use its best efforts to maintain
a full time Internet presence for the Account
Holder. The Account Holder hereby acknowledges
that the network may, at various time intervals,
be down due, but not restricted to, utility
interruption, equipment failure, natural disaster,
acts of God, or human error. In no event shall
IntaServe be liable to the Account Holder for
any damages resulting from or related to any
failure or delay of IntaServe in providing access
to the Internet under this Agreement. In no
event shall IntaServe be liable to the Account
Holder for any indirect, special or consequential
damages or lost profits arising out of or related
to this Agreement or the performance or breach
thereof. The aggregate, total liability of IntaServe
under this Agreement, if any, shall in no event
or circumstance exceed the total amount actually
paid by the Account Holder hereunder. The terms
of this Section will survive any termination
of this Agreement.
10. This Agreement applies to all accounts,
sub-accounts, and alternative account names
associated with your principal account. The
Account Holder is responsible for the use of
each account, whether used under any name or
by any person, and for ensuring full compliance
with this Agreement by all users of that account.
A IntaServe account may not be transferred without
prior written approval from IntaServe. The Account
Holder is responsible for maintaining the confidentiality
of his/her password. In the event of a breach
of security through the Account Holder's account,
the Account Holder will be liable for any unauthorized
use of the IntaServe services, including any
damages resulting therefrom, until the Account
Holder notifies IntaServe's customer service.
11. If IntaServe assigns the Account Holder
an Internet Protocol address in connection with
the Account Holder's use of the IntaServe services,
the right to use that Internet Protocol address
will remain with and belong only to IntaServe,
and the Account Holder will have no right to
use that Internet Protocol address except as
allowed by IntaServe in its sole and absolute
discretion.
12. This Agreement constitutes the entire agreement
between the Account Holder and IntaServe with
respect to the IntaServe services and supersedes
all prior agreements between the Account Holder
and IntaServe. IntaServe's failure to enforce
any provision of this Agreement shall not be
construed as a waiver of any provision or right.
In the event that a portion of this Agreement
is held unenforceable, the unenforceable portion
will be construed in accordance with applicable
law as nearly as possible to reflect the original
intentions of the parties, and the remainder
of the provisions will remain in full force
and effect. The terms of this Section will survive
any termination of this Agreement.
13. The parties shall attempt to resolve all
disputes arising out of this Agreement in a
spirit of cooperation and with a problem-solving
mindset, without formal proceedings. Any dispute,
which cannot be so resolved, shall be subject
to binding arbitration upon the written demand
of either party. Should any legal action permissible
under this Agreement be instituted to enforce
the terms and conditions of this Agreement,
in particular the right to collect money due
on unpaid invoices, the prevailing party shall
be entitled to recover reasonable solicitors,
attorney's, and or legal fees and expenses incurred
at both the trial and appellate levels. The
terms of this Section will survive any termination
of this Agreement.
14. The Account Holder agrees to indemnify
and hold IntaServe harmless from any and all
Claims resulting from or connected with any
activities conducted by the Account Holder.
The Account Holder and IntaServe will promptly
notify the other upon receipt of any Claim or
legal action arising out of activities conducted
pursuant to this Agreement. The rights and responsibilities
established in this paragraph will survive any
termination of this Agreement.
15. Notices required by this Agreement shall
be in writing and shall be delivered either
by personal delivery or by mail. If delivered
by mail, notices shall be sent by any express
mail service; or by certified or registered
mail, return receipt requested; with all postage
and charges prepaid. All notices and other written
communications under this Agreement shall be
addressed to the individuals in the capacities
indicated below, or as specified by subsequent
written notice delivered by the party whose
address has changed.
SPECIAL TERMS OF CONTRACTS
Domain Name Registration terms
1. We do not warrant or guarantee that the
domain name applied for will be registered in
your name or is capable of being registered
by you. Accordingly, you should take no action
in respect of your requested domain name(s)
until you have been notified that your requested
domain name has been registered.
2. Both the registration of the domain name
and its ongoing use are subject to the relevant
naming authority's terms and conditions of use
and you are responsible for ensuring that you
are aware of those terms and conditions and
can and do comply with them. You irrevocably
waive any claims you may have against us in
respect of the decision of a naming authority
to refuse to register a domain name and, without
limitation agree that the administration charge
paid by you to us shall be non-refundable in
any event.
3. We accept no responsibility in respect of
the use of a domain name by you and any dispute
between you and any other individual or organisation
regarding a domain name must be resolved between
the parties concerned and we will take no part
in any such dispute. We reserve the right, on
our becoming aware of such a dispute, at our
sole discretion and without giving any reason,
to either suspend or cancel the domain name,
and/or to make appropriate representations to
the relevant naming authority.
Registration of .com,
.net, .org domain names
a. Registration agreement .com, .net,
.org
1. AGREEMENT. In this Registration Agreement
("Agreement") "you" and
"your" refer to each customer, "we",
us" and " our" refer to IntaServe
and "Services" refers to the domain
name registration provided by us as offered
through IntaServe , the Registration Service
Provider ("RSP"). This Agreement explains
our obligations to you, and explains your obligations
to us for various Services.
2. SELECTION OF A DOMAIN NAME. You represent
that, to the best of the your knowledge and
belief, neither the registration of the TLD
name nor the manner in which it is directly
or indirectly used infringes the legal rights
of a third party and that the Domain Name is
not being registered for any unlawful purpose.
3. FEES. As consideration for the services
you have selected, you agree to pay to us, or
your respective Reseller Partner who remits
payment to us on your behalf, the applicable
service(s) fees. All fees payable hereunder
are non-refundable. As further consideration
for the Services, you agree to: (1) provide
certain current, complete and accurate information
about you as required by the registration process
and (2) maintain and update this information
as needed to keep it current, complete and accurate.
All such information shall be referred to as
account information ("Account Information").
You, by completing and submitting this Agreement
represent that the statements in your application
are true.
4. TERM. You agree that the Registration Agreement
will remain in full force during the length
of the term of your Domain Name Registration.
Should you choose to renew or otherwise lengthen
the term of your Domain Name Registration, then
the term of this Registration Agreement will
be extended accordingly. This Agreement will
remain in full force during the length of the
term of your Domain Name Registration as selected,
recorded, and paid for upon registration of
the Domain Name. Should you choose to renew
or otherwise lengthen the term of your Domain
Name Registration, then the term of this Registration
Agreement will be extended accordingly. Should
you transfer your domain name or should the
domain name otherwise be transferred due to
another Registrar, the terms and conditions
of this contract shall cease and shall be replaced
by the contractual terms in force for the purpose
of registering domain names then in force between
SLD holders and the new Registrar.
5. MODIFICATIONS TO AGREEMENT. You agree, during
the period of this Agreement, that we may: (1)
revise the terms and conditions of this Agreement;
and (2) change the services provided under this
Agreement. Any such revision or change will
be binding and effective immediately on posting
of the revised Agreement or change to the service(s)
on our web site, or on notification to you by
e-mail or regular mail as per the Notices section
of this agreement. You agree to review our web
site, including the Agreement, periodically
to be aware of any such revisions. If you do
not agree with any revision to the Agreement,
you may terminate this Agreement at any time
by providing us with notice by e-mail or regular
mail as per the Notices section of this agreement.
Notice of your termination will be effective
on receipt and processing by us. You agree that,
by continuing to use the Services following
notice of any revision to this Agreement or
change in service(s), you shall abide by any
such revisions or changes. You further agree
to abide by the ICANN Uniform Dispute Resolution
Policy ("Dispute Policy") as amended
from time to time. You agree that, by maintaining
the reservation or registration of your domain
name after modifications to the Dispute Policy
become effective, you have agreed to these modifications.
You acknowledge that if you do not agree to
any such modifications, you may request that
your domain name be deleted from the domain
name database.
6. MODIFICATIONS TO YOUR ACCOUNT. In order
to change any of your account information with
us, you must use your Account Identifier and
Password that you selected when you opened your
account with us. Please safeguard your Account
Identifier and Password from any unauthorized
use. In no event will we be liable for the unauthorized
use or misuse of your Account Identifier or
Password.
7. DOMAIN NAME DISPUTE POLICY. If you reserved
or registered a domain name through us, or transferred
a domain name to us from another registrar,
you agree to be bound by the Dispute Policy,
which is incorporated herein and made a part
of this Agreement by reference. The current
version of the Dispute Policy may be found at
www.icann.org/udrp/udrp-rules-24oct99.htm. Please
take the time to familiarize yourself with this
policy.
8. DOMAIN NAME DISPUTES. You agree that, if
the registration or reservation of your domain
name is challenged by a third party, you will
be subject to the provisions specified in the
Dispute Policy in effect at the time of the
dispute. You agree that in the event a domain
name dispute arises with any third party, you
will indemnify and hold us harmless pursuant
to the terms and conditions contained in the
Dispute Policy. For any dispute, you agree to
submit to the jurisdiction of the courts of
The Province of Ontario.
9. ICANN POLICY. You agree that your registration
of the SLD name shall be subject to suspension,
cancellation, or transfer pursuant to any ICANN-adopted
policy, or pursuant to any registrar or registry
procedure not inconsistent with an ICANN-adopted
policy, (1) to correct mistakes by Registrar
or the Registry in registering the name or (2)
for the resolution of disputes concerning the
SLD name.
10. AGENCY. Should you intend to license use
of a domain name to a third party you shall
nonetheless be the SLD holder of record and
are therefore responsible for providing your
own full contact information and for providing
and updating accurate technical and administrative
contact information adequate to facilitate timely
resolution of any problems that arise in connection
with the SLD. You shall accept liability for
harm caused by wrongful use of the SLD, unless
you promptly disclose the identity of the licensee
to the party providing you reasonable evidence
of actionable harm. You also represent that
you have provided notice of the terms and conditions
in this Agreement to the third party and that
the third party agrees to the terms of Disclosure
and Use of Registration Information (sections
18 and 19 of this Agreement).
11. ANNOUNCEMENTS. We and the RSP reserve the
right to distribute information to you that
is pertinent to the quality or operation of
our services and those of our service partners.
These announcements will be predominately informative
in nature and may include notices describing
changes, upgrades, new products or other information
to add security or to enhance your identity
on the Internet.
12. LIMITATION OF LIABILITY. You agree that
our entire liability, and your exclusive remedy,
with respect to any Services(s) provided under
this Agreement and any breach of this Agreement
is solely limited to the amount you paid for
such Service(s). We and our contractors shall
not be liable for any direct, indirect, incidental,
special or consequential damages resulting from
the use or inability to use any of the Services
or for the cost of procurement of substitute
services. Because some states do not allow the
exclusion or limitation of liability for consequential
or incidental damages, in such states, our liability
is limited to the extent permitted by law. We
disclaim any and all loss or liability resulting
from, but not limited to: (1) loss or liability
resulting from access delays or access interruptions;
(2) loss or liability resulting from data non-delivery
or data mis-delivery; (3) loss or liability
resulting from acts of God; (4) loss or liability
resulting from the unauthorized use or misuse
of your account identifier or password; (5)
loss or liability resulting from errors, omissions,
or misstatements in any and all information
or services(s) provided under this Agreement;
(6) loss or liability resulting from the interruption
of your Service. You agree that we will not
be liable for any loss of registration and use
of your domain name, or for interruption of
business, or any indirect, special, incidental,
or consequential damages of any kind (including
lost profits) regardless of the form of action
whether in contract, tort (including negligence),
or otherwise, even if we have been advised of
the possibility of such damages. In no event
shall our maximum liability exceed one hundred
(AUD$100.00) Australian dollars.
13. INDEMNITY. You agree to release, indemnify,
and hold us, our contractors, agents, employees,
officers, directors and affiliates harmless
from all liabilities, claims and expenses, including
without limitation Network Solutions, Inc.,
and the directors, officers, employees and agents
of each of them, including attorney's fees,
of third parties relating to or arising under
this Agreement, the Services provided hereunder
or your use of the Services, including without
limitation infringement by you, or someone else
using the Service with your computer, of any
intellectual property or other proprietary right
of any person or entity, or from the violation
of any of our operating rules or policy relating
to the service(s) provided. You also agree to
release, indemnify and hold us harmless pursuant
to the terms and conditions contained in the
Dispute Policy. When we are threatened with
suit by a third party, we may seek written assurances
from you concerning your promise to indemnify
us; your failure to provide those assurances
may be considered by us to be a breach of your
Agreement and may result in deactivation of
your domain name.
14. TRANSFER OF OWNERSHIP. The person named
as administrative contact at the time the controlling
user name and password are secured shall be
the owner of the domain name. You agree that
prior to transferring ownership of your domain
name to another person (the Transferee")
you shall require the Transferee to agree, in
writing to be bound by all the terms and conditions
of this Agreement. Your domain name will not
be transferred until we receive such written
assurances or other reasonable assurance that
the Transferee has been bound by the contractual
terms of this Agreement (such reasonable assurance
as determined by us in our sole discretion)
along with the applicable transfer fee. If the
Transferee fails to be bound in a reasonable
fashion (as determine by us in our sole discretion)
to the terms and conditions in this Agreement,
any such transfer will be null and void. Transfers
attract an AUD $100 administration fee.
15. BREACH. You agree that failure to abide
by any provision of this Agreement, any operating
rule or policy or the Dispute Policy provided
by us, may be considered by us to be a material
breach and that we may provide a written notice,
describing the breach, to you. If within thirty
(30) calendar days of the date of such notice,
you fail to provide evidence, which is reasonably
satisfactory to us, that you have not breached
your obligations under the Agreement, then we
may delete the registration or reservation of
your domain name. Any such breach by you shall
not be deemed to be excused simply because we
did not act earlier in response to that, or
any other breach by you.
16. NO GUARANTEE. You agree that, by registration
or reservation of your chosen domain name, such
registration or reservation does not confer
immunity from objection to either the registration,
reservation, or use of the domain name.
17. DISCLAIMER OF WARRANTIES. You agree that
your use of our Services is solely at your own
risk. You agree that such Service(s) is provided
on an "as is," "as available"
basis. We expressly disclaim all warranties
of any kind, whether express or implied, including
but not limited to the implied warranties of
merchantability, fitness for a particular purpose
and non-infringement. We make no warranty that
the Services will meet your requirements, or
that the Service(s) will be uninterrupted, timely,
secure, or error free; nor do we make any warranty
as to the results that may be obtained from
the use of the Service(s) or as to the accuracy
or reliability of any information obtained through
the Service or that defects in the Service will
be corrected. You understand and agree that
any material and/or data downloaded or otherwise
obtained through the use of Service is done
at your own discretion and risk and that you
will be solely responsible for any damage to
your computer system or loss of data that results
from the download of such material and/or data.
We make no warranty regarding any goods or services
purchased or obtained through the Service or
any transactions entered into through the Service.
No advice or information, whether oral or written,
obtained by you from us or through the Service
shall create any warranty not expressly made
herein.
18. INFORMATION. As part of the registration
process, you are required to provide us certain
information and to update us promptly as such
information changes such that our records are
current, complete and accurate. You are obliged
to provide us the following information: i)
Your name and postal address (or, if different,
that of the domain name holder); ii) The domain
name being registered iii) The name, postal
address, e-mail address, and voice and fax (if
available) telephone numbers of the administrative
contact for the domain name. iv) The name, postal
address, e-mail address, and voice and fax (if
available) telephone numbers of the billing
contact for the domain name. Any other information
which we request from you at registration is
voluntary. Any voluntary information we request
is collected such that we can continue to improve
the products and services offered to you through
your RSP.
19. DISCLOSURE AND USE OF REGISTRATION INFORMATION.
You agree and acknowledge that we will make
domain name registration information you provide
available to ICANN, to the registry administrators,
and to other third parties as ICANN and applicable
laws may require or permit. You further agree
and acknowledge that we may make publicly available,
or directly available to third party vendors,
some, or all, of the domain name registration
information you provide, for purposes of inspection
(such as through our WHOIS service) or other
purposes as required or permitted by ICANN and
the applicable laws. You hereby consent to any
and all such disclosures and use of, and guidelines,
limits and restrictions on disclosure or use
of, information provided by you in connection
with the registration of a domain name (including
any updates to such information), whether during
or after the term of your registration of the
domain name. You hereby irrevocably waive any
and all claims and causes of action you may
have arising from such disclosure or use of
your domain name registration information by
us. You may access your domain name registration
information in our possession to review, modify
or update such information, by accessing our
domain manager service, or similar service,
made available by us through your RSP. We will
not process data about any identified or identifiable
natural person that we obtain from you in a
way incompatible with the purposes and other
limitations which we describe in this Agreement.
We will take reasonable precautions to protect
the information we obtain from you from our
loss, misuse, unauthorized access or disclosure,
alteration or destruction of that information.
20. REVOCATION. Your willful provision of inaccurate
or unreliable information, your willful failure
promptly to update information provided to us,
or your failure to respond for over fifteen
calendar days to inquiries by us concerning
the accuracy of contact details associated with
the your registration shall constitute a material
breach of this Agreement and be a basis for
cancellation of the SLD registration.
21. RIGHT OF REFUSAL. We, in our sole discretion,
reserve the right to refuse to register or reserve
your chosen domain name or register you for
other Services within thirty (30) calendar days
from receipt of your payment for such services.
In the event we do not register or reserve your
domain name or register you for other Services,
or we delete your domain name or other Services
within such thirty (30) calendar day period,
we agree to refund your applicable fee(s). You
agree that we shall not be liable to you for
loss or damages that may result from our refusal
to register, reserve, or delete your domain
name or register you for other Services.
22. SEVERABILITY. You agree that the terms
of this Agreement are severable. If any term
or provision is declared invalid or unenforceable,
that term or provision will be construed consistent
with applicable law as nearly as possible to
reflect the original intentions of the parties,
and the remaining terms and provisions will
remain in full force and effect.
23. NON-AGENCY. Nothing contained in this Agreement
or the Dispute Policy shall be construed as
creating any agency, partnership, or other form
of joint enterprise between the parties.
24. NON-WAIVER. Our failure to require performance
by you of any provision hereof shall not affect
the full right to require such performance at
any time thereafter; nor shall the waiver by
us of a breach of any provision hereof be taken
or held to be a waiver of the provision itself.
25. NOTICES. Any notice, direction or other
communication given under this Agreement shall
be in writing and given by sending it via e-mail
or via regular mail. In the case of e-mail,
valid notice shall only have been deemed to
have been given when an electronic confirmation
of delivery has been obtained by the sender.
In the case of e-mail notification to us at
or, in the case of notice to you, at the e-mail
address provided by you in your WHOIS record.
Any e-mail communication shall be deemed to
have been validly and effectively given on the
date of such communication, if such date is
a business day and such delivery was made prior
to 4:00 p.m. EST, otherwise it will be deemed
to have been delivered on the next business
day. In the case of regular mail notice, valid
notice shall be deemed to have been validly
and effectively given 5 business days after
the date of mailing and, in the case of notification
to us or to the RSP shall be sent to:
Support Department
IntaServe
PO Box 576 Parramatta
NSW 2124 Australia
and in the case of notification to you shall
be to the address specified in the "Administrative
Contact" in your WHOIS record.
26. ENTIRETY. You agree that this Agreement,
the rules and policies published by us and the
Dispute Policy are the complete and exclusive
agreement between you and us regarding our Services.
This Agreement and the Dispute Policy supersede
all prior agreements and understandings, whether
established by custom, practice, policy or precedent.
27. This agreement shall be governed by the
laws in force in the state of New South Wales,
Australia. Both parties hereby submit to the
exclusive jurisdiction of the Courts of that
State.
28. INFANCY. You attest that you are of legal
age to enter into this Agreement.
29. ACCEPTANCE OF AGREEMENT. YOU ACKNOWLEDGE
THAT YOU HAVE READ THIS AGREEMENT AND AGREE
TO ALL ITS TERMS AND CONDITIONS. YOU HAVE INDEPENDENTLY
EVALUATED THE DESIRABILITY OF THE SERVICE AND
ARE NOT RELYING ON ANY REPRESENTATION AGREEMENT.,
GUARANTEE OR STATEMENT OTHER THAN AS SET FORTH
IN THIS AGREEMENT.
b. Dispute Resolution
1. Purpose. This Uniform Domain Name Dispute
Resolution Policy (the "Policy") has
been adopted by the Internet Corporation for
Assigned Names and Numbers ("ICANN"),
is incorporated by reference into your Registration
Agreement, and sets forth the terms and conditions
in connection with a dispute between you and
any party other than us (the registrar) over
the registration and use of an Internet domain
name registered by you. Proceedings under Paragraph
4 of this Policy will be conducted according
to the Rules for Uniform Domain Name Dispute
Resolution Policy (the "Rules of Procedure"),
which are available at:
www.icann.org/udrp/udrp-rules-24oct99.htm
and the selected administrative-dispute-resolution
service provider's supplemental rules.
2. Your Representations. By applying to register
a domain name, or by asking us to maintain or
renew a domain name registration, you hereby
represent and warrant to us that (a) the statements
that you made in your Registration Agreement
are complete and accurate; (b) to your knowledge,
the registration of the domain name will not
infringe upon or otherwise violate the rights
of any third party; (c) you are not registering
the domain name for an unlawful purpose; and
(d) you will not knowingly use the domain name
in violation of any applicable laws or regulations.
It is your responsibility to determine whether
your domain name registration infringes or violates
someone else's rights.
3. Cancellations, Transfers, and Changes. We
will cancel, transfer or otherwise make changes
to domain name registrations under the following
circumstances:
a. subject to the provisions of Paragraph 8,
our receipt of written or appropriate electronic
instructions from you or your authorized agent
to take such action;
b. our receipt of an order from a court or
arbitral tribunal, in each case of competent
jurisdiction, requiring such action; and/or
c. our receipt of a decision of an Administrative
Panel requiring such action in any administrative
proceeding to which you were a party and which
was conducted under this Policy or a later version
of this Policy adopted by ICANN. (See Paragraph
4(i) and (k) below.)
We may also cancel, transfer or otherwise make
changes to a domain name registration in accordance
with the terms of your Registration Agreement
or other legal requirements.
4. Mandatory Administrative Proceeding. This
Paragraph sets forth the type of disputes for
which you are required to submit to a mandatory
administrative proceeding. These proceedings
will be conducted before one of the administrative-dispute-resolution
service providers listed at www.icann.org/udrp/approved-providers.htm
(each, a "Provider").
a. Applicable Disputes. You are required to
submit to a mandatory administrative proceeding
in the event that a third party (a "complainant")
asserts to the applicable Provider, in compliance
with the Rules of Procedure, that (i) your domain
name is identical or confusingly similar to
a trademark or service mark in which the complainant
has rights; and (ii) you have no rights or legitimate
interests in respect of the domain name; and
(iii) your domain name has been registered and
is being used in bad faith. In the administrative
proceeding, the complainant must prove that
each of these three elements are present.
b. Evidence of Registration and Use in Bad
Faith. For the purposes of Paragraph 4(a)(iii),
the following circumstances, in particular but
without limitation, if found by the Panel to
be present, shall be evidence of the registration
and use of a domain name in bad faith: (i) circumstances
indicating that you have registered or you have
acquired the domain name primarily for the purpose
of selling, renting, or otherwise transferring
the domain name registration to the complainant
who is the owner of the trademark or service
mark or to a competitor of that complainant,
for valuable consideration in excess of your
documented out-of-pocket costs directly related
to the domain name; or (ii) you have registered
the domain name in order to prevent the owner
of the trademark or service mark from reflecting
the mark in a corresponding domain name, provided
that you have engaged in a pattern of such conduct;
or (iii) you have registered the domain name
primarily for the purpose of disrupting the
business of a competitor; or (iv) by using the
domain name, you have intentionally attempted
to attract, for commercial gain, Internet users
to your web site or other on-line location,
by creating a likelihood of confusion with the
complainant's mark as to the source, sponsorship,
affiliation, or endorsement of your web site
or location or of a product or service on your
web site or location.
c. How to Demonstrate Your Rights to and Legitimate
Interests in the Domain Name in Responding to
a Complaint. When you receive a complaint, you
should refer to Paragraph 5 of the Rules of
Procedure in determining how your response should
be prepared. Any of the following circumstances,
in particular but without limitation, if found
by the Panel to be proved based on its evaluation
of all evidence presented, shall demonstrate
your rights or legitimate interests to the domain
name for purposes of Paragraph 4(a)(ii): (i)
before any notice to you of the dispute, your
use of, or demonstrable preparations to use,
the domain name or a name corresponding to the
domain name in connection with a bona fide offering
of goods or services; or (ii) you (as an individual,
business, or other organization) have been commonly
known by the domain name, even if you have acquired
no trademark or service mark rights; or (iii)
you are making a legitimate noncommercial or
fair use of the domain name, without intent
for commercial gain to misleadingly divert consumers
or to tarnish the trademark or service mark
at issue.
d. Selection of Provider. The complainant shall
select the Provider from among those approved
by ICANN by submitting the complaint to that
Provider. The selected Provider will administer
the proceeding, except in cases of consolidation
as described in Paragraph 4(f).
e. Initiation of Proceeding and Process and
Appointment of Administrative Panel. The Rules
of Procedure state the process for initiating
and conducting a proceeding and for appointing
the panel that will decide the dispute (the
"Administrative Panel").
f. Consolidation. In the event of multiple
disputes between you and a complainant, either
you or the complainant may petition to consolidate
the disputes before a single Administrative
Panel. This petition shall be made to the first
Administrative Panel appointed to hear a pending
dispute between the parties. This Administrative
Panel may consolidate before it any or all such
disputes in its sole discretion, provided that
the disputes being consolidated are governed
by this Policy or a later version of this Policy
adopted by ICANN.
g. Fees. All fees charged by a Provider in
connection with any dispute before an Administrative
Panel pursuant to this Policy shall be paid
by the complainant, except in cases where you
elect to expand the Administrative Panel from
one to three panelists as provided in Paragraph
5(b)(iv) of the Rules of Procedure, in which
case all fees will be split evenly by you and
the complainant.
h. Our Involvement in Administrative Proceedings.
We do not, and will not, participate in the
administration or conduct of any proceeding
before an Administrative Panel. In addition,
we will not be liable as a result of any decisions
rendered by the Administrative Panel.
i. Remedies. The remedies available to a complainant
pursuant to any proceeding before an Administrative
Panel shall be limited to requiring the cancellation
of your domain name or the transfer of your
domain name registration to the complainant.
j. Notification and Publication. The Provider
shall notify us of any decision made by an Administrative
Panel with respect to a domain name you have
registered with us. All decisions under this
Policy will be published in full over the Internet,
except when an Administrative Panel determines
in an exceptional case to redact portions of
its decision.
k. Availability of Court Proceedings. The mandatory
administrative proceeding requirements set forth
in Paragraph 4 shall not prevent either you
or the complainant from submitting the dispute
to a court of competent jurisdiction for independent
resolution before such mandatory administrative
proceeding is commenced or after such proceeding
is concluded. If an Administrative Panel decides
that your domain name registration should be
canceled or transferred, we will wait ten (10)
business days (as observed in the location of
our principal office) after we are informed
by the applicable Provider of the Administrative
Panel's decision before implementing that decision.
We will then implement the decision unless we
have received from you during that ten (10)
business day period official documentation (such
as a copy of a complaint, file-stamped by the
clerk of the court) that you have commenced
a lawsuit against the complainant in a jurisdiction
to which the complainant has submitted under
Paragraph 3(b)(xiii) of the Rules of Procedure.
(In general, that jurisdiction is either the
location of our principal office or of your
address as shown in our Whois database. See
Paragraphs 1 and 3(b)(xiii) of the Rules of
Procedure for details.) If we receive such documentation
within the ten (10) business day period, we
will not implement the Administrative Panel's
decision, and we will take no further action,
until we receive (i) evidence satisfactory to
us of a resolution between the parties; (ii)
evidence satisfactory to us that your lawsuit
has been dismissed or withdrawn; or (iii) a
copy of an order from such court dismissing
your lawsuit or ordering that you do not have
the right to continue to use your domain name.
5. All Other Disputes and Litigation. All other
disputes between you and any party other than
us regarding your domain name registration that
are not brought pursuant to the mandatory administrative
proceeding provisions of Paragraph 4 shall be
resolved between you and such other party through
any court, arbitration or other proceeding that
may be available.
6. Our Involvement in Disputes. We will not
participate in any way in any dispute between
you and any party other than us regarding the
registration and use of your domain name. You
shall not name us as a party or otherwise include
us in any such proceeding. In the event that
we are named as a party in any such proceeding,
we reserve the right to raise any and all defenses
deemed appropriate, and to take any other action
necessary to defend ourselves.
7. Maintaining the Status Quo. We will not
cancel, transfer, activate, deactivate, or otherwise
change the status of any domain name registration
under this Policy except as provided in Paragraph
3 above.
8. Transfers During a Dispute.
a. Transfers of a Domain Name to a New Holder.
You may not transfer your domain name registration
to another holder (i) during a pending administrative
proceeding brought pursuant to Paragraph 4 or
for a period of fifteen (15) business days (as
observed in the location of our principal place
of business) after such proceeding is concluded;
or (ii) during a pending court proceeding or
arbitration commenced regarding your domain
name unless the party to whom the domain name
registration is being transferred agrees, in
writing, to be bound by the decision of the
court or arbitrator. We reserve the right to
cancel any transfer of a domain name registration
to another holder that is made in violation
of this subparagraph.
b. Changing Registrars. You may not transfer
your domain name registration to another registrar
during a pending administrative proceeding brought
pursuant to Paragraph 4 or for a period of fifteen
(15) business days (as observed in the location
of our principal place of business) after such
proceeding is concluded. You may transfer administration
of your domain name registration to another
registrar during a pending court action or arbitration,
provided that the domain name you have registered
with us shall continue to be subject to the
proceedings commenced against you in accordance
with the terms of this Policy. In the event
that you transfer a domain name registration
to us during the pendency of a court action
or arbitration, such dispute shall remain subject
to the domain name dispute policy of the registrar
from which the domain name registration was
transferred.
9. Policy Modifications. We reserve the right
to modify this Policy at any time with the permission
of ICANN. We will post our revised Policy at
at least thirty (30) calendar days before it
becomes effective. Unless this Policy has already
been invoked by the submission of a complaint
to a Provider, in which event the version of
the Policy in effect at the time it was invoked
will apply to you until the dispute is over,
all such changes will be binding upon you with
respect to any domain name registration dispute,
whether the dispute arose before, on or after
the effective date of our change. In the event
that you object to a change in this Policy,
your sole remedy is to cancel your domain name
registration with us, provided that you will
not be entitled to a refund of any fees you
paid to us. The revised Policy will apply to
you until you cancel your domain name registration.
IntaServe's Internet Acceptable Use
Policy
IntaServe and its affiliates provide to business
and consumer users several information technology
related services, including such service as
various electronic mail (email) packages and
services, World Wide Web hosting arrangements,
and other online and Internet-related services.
It is contrary to IntaServe policy for any user
of any of these services to effect or participate
in any of the following activities through a
IntaServe-provided service:
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To post messages substantially
similar in content to ten (10) or more
Usenet or other newsgroups, forums, listservs
or other similar groups or lists (each
a "List");
To intentionally post to any List articles
which are off-topic according to the charter
or other owner-published FAQ or description
of the group or list;
To send Unsolicited E-mail to more than
twenty-five (25) e-mail users, if such
Unsolicited E-mail could reasonably be
expected to provoke complaints. Except
as otherwise defined under applicable
law, "Unsolicited E-mail" does
not include any message addressed to an
individual (i) with whom the sender has
a preexisting and ongoing business or
personal relationship, (ii) from a non-commercial
organization or entity of which the individual
is a pre-existing member or (iii) a posting
to a List that does not otherwise violate
this Policy;
To falsify user information provided
to IntaServe or to other users of the
service in connection with use of a IntaServe
service;
To engage in any of the foregoing activities
by using the service of another provider,
but channeling such activities through
a IntaServe account, remailer, or otherwise
through a IntaServe service or using an
IntaServe account as a maildrop for responses
or otherwise using the services of another
provider for the purpose of facilitating
the foregoing activities if such use of
another party's service could reasonably
be expected to adversely affect a IntaServe
service;
To engage in any other activity which
is either in violation of law, threatens
the integrity of any computer system,
or violates generally accepted standards
of Internet conduct and usage including
but not limited to denial of service attacks;
web page defacement; port and network
scanning and unauthorized system penetrations.
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IntaServe considers the above practices to
constitute abuse of our service and of the recipients
of such unsolicited mailings and/or postings,
who often bear the expense. Therefore, these
practices are prohibited by IntaServe's terms
and conditions of service. Engaging in one or
more of these practices will result in termination
or suspension of the offender's account and/or
access to IntaServe services in accordance with
the customer's agreement with IntaServe. In
addition, IntaServe reserves the right, where
feasible, to implement technical mechanisms
which block postings and messages as described
above before they are forwarded or otherwise
sent to their intended recipients.
This policy addresses only the kinds of network
abuse specifically enumerated above. In addition
to these activities, IntaServe's terms and conditions
of service also prohibit other forms of abuse
such as harassment and the posting of illegal
or unlawful materials, and IntaServe will respond
as appropriate to these other activities as
well. Nothing contained in this policy shall
be construed to limit IntaServe's actions or
remedies in any way with respect to any of the
foregoing activities, and IntaServe reserves
the right to take any and all additional actions
it may deem appropriate with respect to such
activities, including without limitation taking
action to recover the costs and expenses of
identifying offenders and removing them from
the IntaServe service, and levying cancellation
charges to cover IntaServe's costs in the event
of disconnection of dedicated access for the
causes outlined above. In addition, IntaServe
reserves at all times all rights and remedies
available to it with respect to such activities
at law or in equity.
Reseller Partner terms
1. If you are or become a reseller of our Services
you must ensure that you continue to comply
with these terms and conditions by making your
customers bound to no less comprehensive and
protective terms and conditions than these.
2. You agree that in your capacity as reseller
of our services you will not incur any liability
on our part or in any way pledge or purport
to pledge our credit or purport to make any
contract binding on us.
3. We do not accept the liability or default
of your own customers as affecting or limiting
your obligations under this agreement and we
suggest that you require your customers to sign
a form of this agreement.
4. As a reseller of our Services, you are responsible
for ensuring that any promotional, advertising
or other material you distribute to your customers
(whether in paper form or electronically):
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a. does not contain any
misrepresentation relating to IntaServe
or the nature of your relationship with
IntaServe;
b. is in accordance with all applicable
advertising standards;
c. does not contravene any law of the
relevant jurisdiction;
d. is appropriate in all the circumstances;> |
and that you otherwise comply with all laws
and regulations governing the exercise of your
right as reseller under this agreement.
5. We retain the right to require you to cease
distribution of any advertising, promotional
and/or other material which in our view is unacceptable
by reference to the criteria referred to at
paragraph 4 above.
6. You agree to indemnify, keep indemnified
and hold us harmless from and against any claim
brought against us by a third party resulting
from the provision of our Services by you to
your customers, and in respect of all losses,
costs, actions, proceedings, claims, damages,
expenses (including reasonable legal costs and
expenses) or liabilities whatsoever suffered
and howsoever incurred by us as a consequence
of your breach or non-observance of the Reseller
and PISP Terms.
GENERAL TERMS AND CONDITIONS
The following terms and conditions apply to
all reseller and PISP contracts and provision
of all Services, including the registration
of .au.com sub-domains the special terms for
which are set out below:
Service Availability
We shall use reasonable endeavours to provide
continuing availability of the Server and the
Services but we shall not, in any event, be
liable for Service interruptions or down time
of the Server.
Intellectual Property Rights and other
consents
You are solely responsible for obtaining any
and all necessary intellectual property rights
clearances and/or other consents and authorisations,
including without limitation, clearances and/or
consents in respect of your proposed domain
name and merchant services agreements between
you and the relevant financial institutions.
Indemnity
You agree to indemnify and keep indemnified
and hold us harmless from and against any claim
brought against us by a third party resulting
from the provision of Services by us to you
and your use of the Server, and in respect of
all losses, costs, actions, proceedings, claims,
damages, expenses (including reasonable legal
costs and expenses), or liabilities, whatsoever
suffered and howsoever incurred by us in consequence
of your breach or non-observance of these terms.
Termination
1. We may terminate this agreement forthwith
if you fail to pay any sums due to us as they
fall due.
2. We may terminate this agreement upon written
notice if you breach any of these terms and
conditions and you fail to correct the breach
within thirty (30) days following written notice
from us specifying the breach, or if you are
a company you go into insolvent liquidation,
or if you are a person you are declared bankrupt.
3. On termination of this agreement we shall
be entitled immediately to block your Web Site
and to remove all data located on it. We will
hold such data for a period of 14 days and allow
you to collect it, at your expense, failing
which we shall be entitled to delete all such
data. We shall further be entitled to post such
notice in respect of the non-availability of
your Web Site as we think fit.
4. Cancellation of a .com.au or .net.au domain
name after the registration will incur an immediate
$99.00 cancellation fee. Cancellation of a .com/.net/.org
and international domain name after the 48 hour
initial registration period will incur a $99.00
cancellation fee. There is no fee involved with
the cancellation of any other products or services.
Payment
1. All charges payable by you to us for the
Services shall be in accordance with the relevant
scale of charges and rates published from time
to time by us on our Web site and shall be due
and payable within seven (7 days of receipt
of our invoice therefore.
2. The provision by us of the Services is contingent
upon our having received payment in full from
you in respect of the relevant Services. Without
prejudice to our other rights and remedies under
this agreement, if any sum payable is not paid
on or before the due date, we reserve the right,
forthwith and at our sole discretion, to suspend
the provision of Services to you.
3. Charges
The customer must pay for all goods and services
as agreed from time to time. In particular the
Customer must pay all Service time charges,
minimum charges and other amounts incurred by
the Customer or its designated Users or incurred
as a result of any use of the Customer's password
(whether authorised or not) in accordance with
the billing option selected. These charges include
but are not limited to charges for any purchase
made through any Service and any surcharges
incurred while using any supplementary networks
or Services other than the Service. Time charges
are charged to the next minute in minute increments.
Prepaid hours which are not used within a month
will not be carried forward to the following
month.
4. Payment of GST
4.1. Where any Supply under this agreement
is or becomes subject to a GST, the GST paid
or payable in respect of the Supply ("the
GST amount") shall be added to the amount
of consideration paid or payable for that Supply
under this agreement. The GST is payable at
the same time the amount of consideration for
the Supply is payable.
4.2. The provisions contained in clause 4.1
apply notwithstanding any other clause of this
agreement whatsoever.
4.3. If this agreement requires one party to
reimburse, pay or otherwise contribute to the
other party for the costs of any supplies made
by a third party to that other party, the reimbursement,
payment or contribution shall be reduced by
the amount of the input tax credit available
to that other party.
4.4. Each party agrees to do all things, including
providing tax invoices and other documentation,
that may be necessary or desirable to enable
or assist the other party to claim any input
tax credit, set-off, rebate or refund in relation
to any GST paid or payable in respect of any
Supply under this agreement.
4.5. In this clause, all italicised terms shall
have the same meaning as they have from time
to time in the A New Tax System (Goods and Services
Tax) Act 1999, and as that Act is varied in
its effect on any matter, event, agreement,
transaction, thing or the like by A New Tax
System (Goods and Services Transition Act) 1999,
or any other Act.
5. Customer Costs
In addition the Customer must provide and pay
for:-
(a) all government taxes, duties and levies
(if any) imposed on the customer or IntaServe
in respect of any Services or goods supplied
including any GST as outlined in Clause 4.
6. Payment of Accounts
The Customer must pay all amounts billed
in accordance with the billing option that they
are on. No credit terms are given to Direct
Debit or Credit Card accounts. Upon registration
of a Credit Card account, the Customer gives
IntaServe authorisation to debit their credit
card and to all subsequent cards issued in renewal
of that card for all charges. Billing period
is either on a quarterly (3 monthly) or annual
cycle depending on the plan you choose and beginning
when you register. Customer must advise IntaServe
immediately if the renewal date on the offered
credit card falls on anything other than an
anniversary date of the issue date.
In accordance with the Privacy Act |